Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, phone number)
• Profile information (bio, expertise, profile photo)
• Payment information (processed securely via Stripe)
• Communications between you and other users
• Session recordings (if enabled by both parties)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions

3. Data Sharing

We do not sell your personal information. We may share information with:

• Service providers who assist in our operations (Stripe, video providers)
• Other users as necessary to facilitate sessions
• Law enforcement when required by law
• Third parties in connection with a merger or acquisition

4. Security

We implement appropriate technical and organizational measures to protect your personal information. All payment processing is handled by Stripe, which is PCI-DSS compliant. We use industry-standard encryption for data in transit and at rest.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing
• Data portability

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@skillpayapp.com